ACM TweetJam wrap-up

I am available. First TweetJam for me. Never done one before. #acmjam

I want to learn if people find the arguments for acm convincing. What questions they have. What applications they see. #acmjam

@cmooreforrester .. and the hard work that is left is often creative work. #acmjam

A knowledge worker is valued for his ability to interpret information within a specific subject area. #acmjam

A knowledge worker uses his/her research skills to identify problems and to define alternatives. #acmjam

A knowledge worker will utilize use his/her expertise and insight to work to solve those problems. #acmjam

The course of action depends on knowledge, alternatives, chances, risks and decisions. #acmjam

Alternative definition is creative work and often unpredictable. #acmjam

The decision outcome is unpredictable. #acmjam

It’s not worth the effort to model all followon processes for all decision alternatives in detail. #acmjam

But the followon proccess is planned in detail, if the decision has been done. #acmjam

BPMN in standard use is not fit to express acm. #acmjam

But with BPMN tweaking it can come near. #acmjam

Being able to use tweaked BPMN for acm does not mean, it’s the way it should be. It’s a compromise. There is much overhead. #acmjam

The question should be: What is the best way to express acm? #acmjam

ACM languages are now beginning to emerge. Company specific. #acmjam

In the long run there might be an ACM language standardization. #acmjam But for now there should be freedom for language design.

I don’t use “modeling” for acm. I use “planning the next steps”. #acmjam

@cmooreforrester Yes, I saw the the newsweek story on creativity. #acmjam

@mishodikov All information must be at one place – meeting minutes, guidelines, links to discussions, decision log, … #acmjam

@mishodikov I don’t see fast paced as a problem for acm. That’s the reason we need it. To see results and status. #acmjam

@frijswijk Adativeness 70 till 100 processes may be integrated with some ERP. #acmjam

Key difference between ACM and BPM: ACM has no distinction between design time and runtime. #acmjam

There is no process model needed to start an acm process. One step is sufficient to start it. #acmjam

@piewords No, ACM is different from the core architecture, not just a nice UI for some BPM. #acmjam

ACM use cases: audits, reorganizations, PMIs, oil spill, bush fire, company startup, .. #acmjam

acm use cases: engineering design project management, key account management, escalation management, … #acmjam

Work monitoring / analytics is a very important feature of ACM. #acmjam

Adapting work priorities depending on analytic results. #acmjam

Traceability is a key feature of ACM. #acmjam

RT @maxjpucher: ABSOLUTELY DISAGREE !!! #ACM is #BPM with a gooey collaborative center. #acmjam I disagree too!!! Different architecture.

@passion4process “ACM just provides a library of templates and users build case.” . Why just? That opens a new door. #acmjam

@charoy Analytics learings flow into the running process. Not only post mortem. #acmjam

One ACM key is: All work has a clear status and responsible. Think of all the project Excels you have. Not necessary soon. #acmjam

RT @passion4process: We moved from top-down BPR, to collaborative BPM, to controlled anarchy ACM… #acmjam .. controlled anarchy!!

RT @swensonkeith: sometimes you can identify routine patterns in a previously emergent situation #acmjam

“standardization” in acm is a bottom up collaborative process. #acmjam

“standardization” in ACM is filling the ACM community library with process templates / patterns. #acmjam

So far standardization was mainly top-down. #acmjam

In ACM the knowledge workers themselves standardize, if they agree upon. #acmjam

No external consultant needed to “standardize” in ACM. #acmjam

Some chaos is needed to be creative. #acmjam

Creative people always produce some chaos. #acmjam

Knowledge work is a chaos reduction funnel. #acmjam

You need some chaos to start knowledge work, otherwise its pointless. #acmjam

Especially in Library. RT @cmooreforrester: … need a mechanism to selectively restrict changes on processes #acmjam

ACM manager benefit: The reporting gives transparency about the workload and the progress. #acmjam

ACM managager benefit: Execution performance management. #acmjam

ACM manager benefit: easier to report to upper management. Quick overview. #acmjam

ACM manager benefit: drill down in case of problems . #acmjam

ACM manager benefit: traceability in case of work handover. #acmjam

ACM manager benefit: Upper mgmnt benefit promising, but has still to be proven. Too early to prove. #acmjam

Acm upper mgmnt promises: leaner work, creativity, cost reduction, better products, …

Acm upper mgmnt promises: leaner work, creativity, cost reduction, better products, … #acmjam

ACM introduction to workforce: Must be self appealing. #acmjam Needs best usability.

ACM introduction to workforce: Must feel to support “natural flow of work”. #acmjam

ACM introduction to workforce: Access control for “private” processes. Manager can’t see everything. #acmjam Needed for acceptance.

The goal makes the process lean. #acmjam

The goal makes the process lean, with ACM you can drop unnecessary luggage on the way. #acmjam

An ACM system must be designed from scratch. Not chance to adapt existing something. #acmjam

@crozwell lean and innovation: http://bit.ly/br7jje http://bit.ly/cMlWCs #acmjam Good point.

Eliminating waste itself is knowledge work because it needs situational judgments. #acmjam

@charoy Work is unpredicable, because the human decision is unpredictable as well as human creative work is. #acmjam

RT @ActionBase: Another example of an ACM use case – building a process model #acmjam ) Smart! )

@maxjpucher What do people love with BPM? The picture? #acmjam

Can you predict a chess player’s moves or a soccer team’s match? #acmjam

Inspiring discussion. Thanks. #acmjam