Frank Michael Kraft's Blog

So – it is very useful to have this tool for the top-down design of process interaction now. Inversely it can be used for the validation of an already existing bottom-up modeling. In reality it will be a mixture between the two. It is of central importance to have the enforceability in mind, that is to define a process, that is actually executeable by the participants. For this the model levels serve as basis for validation.

If we go down to the technical modeling, it is now possible to model Conversations, which are groups of Message Flows, Correlations, which are assignments between a message and a process instance, Service Bindings, Data Flow, … Compared to BPMN 1.2 the DataFlow is more than an artifact now (i.e. more than just a pictogram). It has a datastructure and the Activities have DataInput and DataOutput. Also the DataObject can be used as Parameterspecification for reusable Subprocesses. The Events have been enhanced. There are complex Events, Events , that can interrupt an activity or not, it is possible to define Event-Subprocesses that run aside from the Sequence Flow.

Here some critical comments from my side may be allowed. I think the workflow type of modeling is too strong in this. First there are strong sequence flow relationships established, only to be loosened later by many Events. I think it would be better for the future to define the relationships more loosely from the beginning. For example they could be modeled as preconditions depending on the status. That is something for the future.

Personally I found the discussion around the relationship between public and private processes very fascinating. One time it seemed like we had so many problems with it, that we could not do it. And additionally to this there was the climax of the debate with the concurrent submission. We were blamed, that our model was too strict. A very good discussion! But we found a very simple and elegant solution to these problems. The sequence flow is now not so strict than it was before. It has been loosened, and the difficulties disappeared.

Furthermore one important area is to have in mind the asynchronity of messages. That can produce race conditions between messages. However this in my opinion is not mainly a technical problem, but is due to the asynchronous nature of business processes, that I hope to discuss in the Blog as well in the future. Most problems on the message technology side can be avoided on the business process design level – and that is good news.

There are more changes from 1.2 to 2.0, but in my view these were the most important.BPMN has become quite powerful. Sometimes it is not so clear as to how to solve a certain modeling problem. However the success will depend on elaborating best practices and good guidance.

My wishlist for BPMN in the future? Modeling of Interactions with and of Business Objects. Find simpler ways to model special cases. Model a Process specific  Status.

But now is the time that BPMN 2.0 has to be used and proven in practice. After that we can establish our common opinion about the wishlist for the future. It is a language. And the vocabluary is only the beginning of the process to learn to speak that language. Therefore a good coaching process is what I can recommend.

Some reflections about the WfMC Thought Leadership Summit that I was invited to attend.

Suddenly I felt like in a lively discussion about what I thought for some time about the inflexibility of BPM models (what if the approver is on leave?), the ad-hoc nature of real processes (like in a court trial) and the small amount of system support for these.

Yes, Business Process Modeling to a degree rests on the assumption, that there are repetitive procedures that are triggered by a business transaction, and which is described in terms of which steps to execute as a result of it. Like a machine.

Did you ever wonder why there is so little standard software for startups – or business process models? If it where a standard process, it were not a startup. The driver in the seat hopefully is the founder of the startup, not a process.
I agree to the observation, that there are much more processes like this all over the place. And maybe there should be even more again, reverting the feeling to be but a cogwheel in the engine, but a responsible contributor – even for the benefit of the whole.

Still, what we need to work effective is system support for

• our information
• Collaboration and Communication over the information
• a clear status of all of the process and all parts of it
• Decide about next steps as you go
• Decide about required information as you go
• Decide about groups and access policies as you go
• Decide about information structure as you go.
• Overview and Tracking

Only to mention the most important ones.

This is not what you can to with BPM . Therefore we need a new breed of software which is not BPM, even if it is related to it.

I want to mention two things, that were not or not deeply discussed in the meeting as an additional contribution and defence of what I said.

First: Even with all the ad-hoc type of processes it is clear that over time some of them evolve in standard processes, which is a good thing. Because that is the time to earn money for the process owner. So there must be ways to

• pick best practices and develop them into standard processes
• re-design a bunch of local best practices into a global standard process.
• impose constraints of a standard process on the business

All of that as you go – i.e. without interfering the running processes.
Which is easily said – sounds a little like marketing buzz – but certainly challenging in terms of technology. But I wouldn’t say it, if I didn’t think it’s possible.

In Process design and re-design I disagree here with Max J. Poucher’s more philosophical statements about evolution. I do not believe as much in evolution as an unguided process as he seemingly does. I believe that redesigning processes as a whole makes them more effective, and more rewarding to everybody if done right.

Second, I think that we need is a seamless integration (A word that you first learn in marketing) with structured processes – be they classical workflows or classical ERP processes. In my opinion there is much ROI to be found.

Related Blog Posts

Adaptive Case Management by Max J. Pucher

Complex Adaptive Business Process by Max J. Pucher

Ad-Hoc Processes by me

Intelligence in Business Processes by me